Amazon Business Operations Manager
The ideal candidate is highly organized, detail-oriented, self-motivated, and has strong analytical and problem-solving skills to identify and address operational challenges. This position will support the Key Accounts team in a fast-paced and changing environment and will report to the Key Accounts Director.
Key Responsibilities:
· Support Amazon account team for all needs related to Amazon business
· Serve as the cross-functional lead for tarte’s Amazon Premium Beauty business managing the full operational and commercial lifecycle
· Develop and execute short- and long-term strategies to accelerate Amazon growth while maintaining brand equity and profitability
· Developing and implementing operational plans, policies, and procedures to optimize business performance
· Drive forecasting needs, revenue planning, and sell in/sell through analysis
· KPI Management - monitor and improve Amazon-specific KPIs, including but not limited to, NetPPM, ASP, buyability, conversion rate, in-stock %, CRaP avoidance, chargebacks, Share of Voice, and content compliance
· Develop an intimate understanding of each product category's top sellers, competitive landscape, and growth opportunities, leveraging this insight to gain a competitive advantage for tarte on Amazon
· Monitor and report infringements in Brand Registry
· Identify assortment, promotions, and pricing strategies to grow contribution margin and optimize product lifecycle performance.
· Lead all backend operations in Vendor Central including product setup, Vine, BTR
· Partner with Retail Operations on key KPIs, inventory flow, PO tracking, case pack optimization, logistics troubleshooting
· Partner with demand planning on promotional forecasts, launch planning, and forecast accuracy. Ensure optimal retail inventory health through proactive forecasting, replenishment planning, and minimizing chargebacks/shortages
· Manage chargebacks and build strategies to minimize chargeback impact
· Analyze traffic, search trends, and keyword performance to influence product positioning and advertising efficiency
· Partner with internal digital marketing and creative teams to support Amazon merchandising and marketing campaigns
· Ensure A+ content and Brand Store are aligned with brand standards and optimized for conversion
Qualifications:
· 4–6 years of experience in eCommerce managing Amazon (preferably 1P/Premium Beauty)
· BA/BS required
· Strong analytical skills with the ability to derive insights from data and translate into actionable plans.
· Proficiency in Microsoft Office
· Proficiency in Amazon Vendor Central, AMS, Brand Registry, and eCommerce analytics tools (Helium10, Catapult, Keepa, or similar tools)
· Proficiency with forecasting, inventory management, data analytics, P&L development, budget management, merchandising, and digital marketing
· Excellent communication and interpersonal abilities to collaborate effectively with internal and external cross-functional partners
· Strong demonstrated analytical skills and project management skills
· Strong oral and written communication skills with internal and external partners
· Strong attention to detail, ability to manage multiple projects
· Ability to multi-task, manage high volume of deadlines
· Highly motivated with the ability to thrive and multi-task in a fast-paced and demanding environment, passionate about cosmetics
· Experience in beauty or premium categories a plus
Our Perks: