Amazon connect Lead

Amazon Connect Lead

Job Summary

As Amazon connect lead, you will make an impact by designing and implementing scalable solutions using Amazon Connect and Amazon Lex to enhance customer interactions and streamline processes. You will be a valued member of the technology team and work collaboratively with cross-functional teams and stakeholders to integrate Amazon technologies and improve healthcare claims processing.

In this role, you will:

· - Design and implement scalable solutions using Amazon Connect and Amazon Lex.

· - Collaborate with cross-functional teams to integrate Amazon technologies with existing systems.

· - Analyze complex Medicare and Medicaid Claims data to identify patterns and develop strategies.

· - Provide technical guidance and support to development teams.

· - Monitor system performance and recommend enhancements to improve functionality and user experience.

Work Model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

What you need to have to be considered

· - Strong background in Amazon Connect and Amazon Lex with proven experience.

· - Expertise in Medicare and Medicaid Claims with deep understanding of the payer domain.

· - Excellent problem-solving skills with ability to analyze complex data.

· - Proficiency in creating detailed technical documentation and architectural diagrams.

· - Successful track record of collaborating with cross-functional teams.

These will help you stand out

· - Commitment to staying current with industry trends and emerging technologies.

· - Strong communication skills to convey technical concepts to non-technical stakeholders.

· - Experience in optimizing claims processing workflows.

· - Ability to foster a culture of continuous improvement.

· - Knowledge of supercomputers in training LLMs.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until Oct 30, 2025.

The annual salary for this position is between $80,000 – $130,000 depending on experience and other qualifications of the successful candidate.

Benefits:

· Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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