Apprentice - Waiter/ss | AYANA Midplaza, JAKARTA

AYANA Hospitality
Full-time
On-site

Responsibilities

We are looking for an Apprentice Waiter/Waitress to take orders and deliver food and beverages to our customers. Apprentice Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful apprentice Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.



Responsibilities

  • Greet and escort customers to their tables
  • Prepare restaurant tables with special attention to sanitation and order
  • Attend to customers upon entrance
  • Present restaurant menus and help customers select food/beverages
  • Answer questions or make recommendations for complementary products
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements

  • Fresh graduates are welcome
  • Excellent people skills with a friendly attitude
  • Patience and customer-oriented approach
  • Degree in hospitality or restaurant management is a plus