Billing and Collections Assistant

The Billing and Collections Assistant plays a vital role in our Revenue Cycle Management team, ensuring smooth operations and accurate processing of billing and collections. This position supports the department through data entry, administrative tasks, and direct client and funding source communication. The ideal candidate will have strong attention to detail and a commitment to providing exceptional customer service to our clients, families and payors.

Requirements

Position Overview:

This position supports our finance team by performing essential administrative tasks, handling basic accounting functions, and managing day-to-day office operations, including . The ideal candidate will have a background in both administration and billing, demonstrating excellent organizational skills, attention to detail, and a commitment to keeping our financial and administrative processes running smoothly.

Responsibilities:

• Schedule: Monday - Friday, Flexible time (Business hours)
• On-Site - Fullerton, CA office
• Payment and EOB (explanation-of-benefits) tracking
• Denial and short pay support
• Mail and documentation management
• Collections support
• Updating reports
• Cross-training and backup support for other billers as needed in weekly billing processes
• Collect and distribute the companies mail in a daily and timely manner.
• Other duties as assigned to support the efficiency and success of the RCM (revenue cycle management) department.

Requirements:

1. Educational Background

Minimum: High school diploma or equivalent.

Preferred: Associate or Bachelor’s degree in accounting, finance, business administration, or a related field.

2. Experience Requirements

Administrative Experience: At least 2 years in a customer service or administrative role, preferably supporting in a healthcare of billing environment.

3. Technical Skills

MS Office Suite: Strong skills in Excel (such as pivot tables and data sorting) and general knowledge of Word, PowerPoint, and Outlook.

Data Entry: Fast and accurate data entry skills, especially for handling financial information.

4. Soft Skills

Attention to Detail: High level of accuracy and attention to detail, especially in data entry and financial tasks.

Communication Skills: Strong written and verbal communication skills to work with vendors, clients, and internal teams.

Organization: Strong organizational skills to manage multiple tasks and prioritize efficiently.

Confidentiality: Ability to handle sensitive financial information with discretion.

Healthcare Knowledge: Familiarity with Medi-Cal, third-party providers, and the billing procedures related to ABA therapy services is preferred.

5. Specific Responsibilities

Invoice Processing: Track, review, and process vendor and client invoices.

Financial Data Management: Maintain accurate records of financial transactions and assist with reconciliations.

Budget Tracking: Support monthly budget tracking and assist in preparing reports.

Expense Reports: Process employee expense reports and reimbursements.

Administrative Support: Schedule appointments, manage emails, and provide general administrative assistance to the accounting team

Benefits

Competitive salary commensurate with experience.

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Opportunities for career growth and professional development.

A collaborative and supportive work environment where your contributions are valued.

Paid Holidays

Sick Time

Employee Discounts

Employee Assistance Program

Pay Type:

Non-Exempt/Hourly

$25.00 per hour