This role is for one of the Weekday's clients
Min Experience: 1 years
Location: Surat
JobType: full-time
We are looking for a dynamic and results-driven Branch Sales Manager (BSM) with 1 to 3 years of experience in the Home Loan segment. The ideal candidate will be responsible for leading and managing all branch-level sales activities, driving home loan disbursements, building strong relationships with customers, and expanding our market presence within the assigned territory.
This role is ideal for professionals with a deep understanding of home loan products, local markets, and customer behavior, who can drive performance through proactive sales strategies, team coordination, and exceptional customer service.
Requirements
Key Responsibilities:
- Sales & Business Development:
- Generate new business through direct sourcing, open market activity, DSA/Channel partners, and builder relationships.
- Achieve and exceed monthly disbursement targets for home loans.
- Identify cross-sell opportunities to enhance customer value.
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- Team Leadership & Coordination:
- Guide, mentor, and manage a small team of Sales Officers or Relationship Executives.
- Monitor individual and team performance and provide regular feedback.
- Drive productivity through regular training, goal setting, and motivation.
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- Customer Relationship Management:
- Handle customer queries and resolve them promptly and professionally.
- Maintain excellent relationships with customers to drive repeat business and referrals.
- Ensure seamless end-to-end customer journey – from application to disbursal.
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- Market Intelligence:
- Understand market trends, pricing, and competition to adjust sales strategies accordingly.
- Gather feedback from customers and partners to improve product offerings and processes.
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- Compliance & Documentation:
- Ensure timely and accurate submission of loan applications and documentation.
- Work closely with credit and operations teams to ensure proper underwriting and disbursal.
- Maintain adherence to company policies, procedures, and regulatory guidelines.
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Key Skills & Qualifications:
- Graduate/Postgraduate in any discipline (preferably in Business/Finance).
- 1–3 years of experience in home loan sales, preferably in NBFCs, Housing Finance Companies, or Banks.
- Sound knowledge of home loan products, eligibility criteria, documentation, and process flow.
- Proven track record of achieving sales targets in a competitive environment.
- Strong interpersonal, communication, and negotiation skills.
- Self-driven with the ability to work independently and manage a team.
- Familiarity with local market dynamics and existing networks in the assigned territory.