Business Support officer A03

Randstad are proud to currently be partnering with a large State Government Department in recruiting an business Support officer A03 Mount Isa

Desirable requirements:

• Problem-solving
• Multitasking
• Exceptional customer service, active listening and verbal and written communication skills
• Phone Skills
• De-escalation Skills.
• Problem Solving Skills.
• Strong time management and decision-making skills
• Being able to collaborate and work in a team.
• Microsoft Office Skills/Knowledge: Excel, Word, Teams

Duties:

• • Provide efficient and high standards of customer service to customers

  • Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.

  • Willingness to work within a fast-paced environment with KPI’s and mechanisms to measure and monitor performance.

  • Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of services.

  • Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.

  • Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e., in Ellipse and Microsoft)

  • Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.

  • Effectively undertake general administration functions as required.

• What You'll Receive

• $50.37+ per hour plus super
• Mount Isa location
• Learn specialist skills and knowledge

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.