Claims Assessor
Randstad- Full time permanent opportunity - standard business hours Monday - Friday
- Close to public transport and shops
- Close knit team, great team and culture
- Hybrid work model
Are you a detail-oriented professional with a passion for problem-solving? My client is looking for a Claims Assessor to join their fast-paced, collaborative team in Chatswood. This role is a fantastic opportunity to be a key player in delivering exceptional service and ensuring a smooth, seamless claims process for their customers.
About the Company
The client is part of an international organisation which operates in over 60 countries and is a leading provider of services within real estate and financial services.
About the Role
As a Claims Assessor, you'll manage a claims portfolio from start to finish, ensuring everything is handled in line with the procedures and regulatory requirements. Your work will involve:
- End-to-end claims management
- Interpreting policies accurately and efficiently
- Liaising with external parties like loss adjusters and legal professionals
- Delivering an exceptional customer experience by managing expectations and handling client escalations
- Verifying policyholder information and claim eligibility by evaluating all available data
About You
- Previous experience in claims assessing/claims management ideally within title insurance or property claims
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication.
- The ability to demonstrate empathy and listen effectively.
- A high level of professional integrity and attention to detail.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.