Cloud Infrastructure Engineer (AWS / Kubernetes / SRE)

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.With 200+ teammates across international offices in Barcelona, Austin, Amsterdam, São Paulo, and Yerevan — Manychat helps businesses across the globe improve their ROI and grow faster.ABOUT THE ROLE 🚀We’re looking for a Cloud Infrastructure Engineer who thrives at the crossroads of classic Linux and AWS infrastructure and modern Site Reliability Engineering. This is a high-impact, hybrid role designed for someone who can manage cloud resources, harden Kubernetes clusters, and shape a more reliable and developer-friendly platform.We need you not just to maintain but to rethink and evolve our infrastructure, balancing hands-on operations with strategic improvements that future-proof our growing AI product landscape.You’ll take over key responsibilities from our current Infra Lead who is transitioning to a software-focused role, giving you immediate ownership and space to shine.WHY THE ROLE IS SPECIAL 💡You won’t be a cog in a massive SRE org. You’ll be the bridge between Infrastructure and Engineering, shaping how we scale Kubernetes, how we approach platform reliability, and how developers ship fast without fear. You’ll get autonomy, ownership, and a smart, humble team excited to learn with you.WHAT YOU’LL DO 🤖Maintain and harden AWS infrastructure (EC2, ALB/NLB, WAF, IAM, CloudWatch)Operate and evolve our EKS clusters powering Python-based AI servicesMigrate existing services to Kubernetes using Terraform and HelmCodify infrastructure with Terraform and manage host-level automation via AnsibleBuild and improve CI/CD pipelines with GitHub ActionsOwn observability efforts: Prometheus, Grafana, alerting, and on-call readinessSupport OS-level patching, certs, WAF rules, and general infra hygienePartner with engineers to guide best practices and drive platform reliabilityCreate clean, maintainable infrastructure documentation and playbooksOccasionally support rare off-hours incidents (don’t worry, really rare)WHAT YOU’LL BRING 💥5+ years of experience managing Linux in production (Ubuntu, Amazon Linux)Strong experience with Kubernetes (ideally EKS), Helm, and TerraformComfort with running and debugging Python workloads in containersSolid understanding of networking, IAM, and cloud security best practicesHands-on Nginx experience (Ingress and reverse proxy setups)Excellent communication skills; you can explain complex infra to devs clearlyNICE TO HAVE SKILLS 🛠️Strong Ansible skills beyond the basicsPostgreSQL or Amazon RDS tuning and operations experienceDeep understanding of observability tools (Prometheus, Grafana, Loki, etc.)Familiarity with PHP production environmentsExperience with TDD, CI/CD best practices, and agile developmentAny previous SRE-like exposure such as building resilience, automation, or incident toolingWHAT WE OFFER 🤗We care deeply about your growth, well-being, and comfort:💙 Comprehensive health insurance for both you and your family.📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.🫶 Flexible benefits package to tailor perks that matters most for you.🪴 Hybrid work and generous leave options to prioritize your work-life balance.🍽️ In-office perks, including free meals and snacks.🤝 Company-funded sport activities, annual offsites, and team-building events. Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.