Commercial Learning Manager - Ion

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Job Description

The Commercial Learning Manager will deliver content and lead workshops in training classes, to improve the knowledge and skills of our commercial employees. The Commercial Learning Manager works closely with colleagues in many departments including Commercial Enablement, Clinical Education, Field Sales, and Marketing to create and execute our training strategy to address the needs of the Ion sales team.

Essential Job Duties

• Deliver onboarding and other tailored sales training programs to Clinical and Capital Ion sales teams
• Clinically demonstrate understanding of key specialties: Pulmonology, Thoracic Surgery, Interventional Pulmonology
• Educate commercial team to support customer in set up for Ion cases in a variety of procedures
• Technical proficiency of Ion pre, intra and post procedure management to clinically differentiate against competitors
• Educate commercial team to conduct customer in-services on Ion Instruments and Accessories
• Thorough understanding of the Ion system (including instruments and accessories) and value propositions
• Provide candid training performance feedback to trainees and trainees’ supervisors/managers. Conduct crucial conversations.
• Deliver and evaluate new hire training programs for cross-functional commercial business units including classroom training sessions, virtual training sessions and self-study programs.
• Develop creative, interactive training tools, presentations and workshop simulation exercises to increase interest during training and knowledge retention
• Administer electronic and verbal assessments and post-training evaluations
• Measure effectiveness of training programs and develop reports and comprehensive programs analysis
• Communicate frequently and effectively with key stakeholders to ensure that training programs are aligned with the goals and objectives of the business
• Other related duties as necessary

Qualifications

Requirements

• 3+ years of Sales/Sales management experience preferably in medical device field 1+ years of Training experience preferred
• Good knowledge of pulmonary biopsy procedures preferred
• Professionalism and high emotional intelligence
• Excellent oral and written communication skills
• Understanding of human anatomy, physiology and terminology
• Proficiency in MS office
• Ability for up to 20% travel for sales training events, both domestically and internationally

Education Requirements

• Minimum of a Bachelor’s degree or equivalent experience required
• Minimum of 1 year of leadership experience preferred

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.

Base Salary Range Region 1:$130,600 - $188,000
Base Salary Range Region 2: $117,600 - $169,200
Shift: Day
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.