Mercier Consultancy BG is searching for a Content Moderator for Social Media with French to join our team in Lisbon! In this exciting position, you will be responsible for moderating user-generated content across various social media platforms to ensure compliance with community guidelines while fostering a positive and safe online environment for our French-speaking users. If you have a passion for social media and possess strong communication skills, we invite you to be part of our dedicated team.
Key Responsibilities:
- Review and moderate content submitted by users on social media platforms in French, ensuring adherence to community standards.
- Identify inappropriate or harmful content and take appropriate action swiftly and effectively.
- Engage proactively with users, responding to their inquiries and providing support in a friendly and professional manner.
- Document moderation activities and prepare reports analyzing trends and user behavior.
- Work collaboratively with the moderation team to enhance processes and share best practices.
- Stay updated on the latest trends and regulations affecting social media content moderation.
Requirements
- Fluency in French and English, both written and spoken, is essential.
- Previous experience in content moderation, social media management, or a similar role is preferred.
- Strong attention to detail and ability to analyze content critically for compliance.
- Excellent communication skills necessary for effective user engagement.
- Ability to work independently and as part of a collaborative team.
- Cultural sensitivity and open-mindedness are critical when interacting with a diverse online community.
- Familiarity with social media platforms and moderation tools is an advantage.
- Willingness to work on-site in Lisbon and adapt to the community's needs.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- Private Health Insurance
- And Much More...