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Content Reviewer (Japanese Speaker)

Cognizant
Full-time
On-site
Kuala Lumpur
Technology & Engineering

Job Summary

Join our dynamic team as a Brand Safety and Platform Specialist where you will play a crucial role in ensuring the safety and integrity of our online platforms. With a focus on Japanese language skills you will contribute to maintaining a secure environment for our users. This role requires rotational shifts and offers a work-from-office model providing a collaborative and engaging work environment.

Responsibilities

  1. Monitor and analyze online content to ensure compliance with brand safety guidelines and standards.
  2. Collaborate with cross-functional teams to address and resolve safety issues on the platform.
  3. Utilize Japanese language skills to accurately translate and interpret content for safety assessments.
  4. Conduct thorough investigations into potential safety breaches and provide detailed reports.
  5. Implement proactive measures to prevent future safety incidents on the platform.
  6. Engage with users and stakeholders to gather feedback and improve safety protocols.
  7. Stay updated on industry trends and best practices in brand safety and online content management.
  8. Provide training and support to team members on brand safety procedures and language translation.
  9. Develop and maintain documentation for safety processes and guidelines.
  10. Assist in the development of new safety features and tools for the platform.
  11. Ensure timely and effective communication of safety updates and changes to relevant parties.
  12. Participate in rotational shifts to provide continuous support and coverage for safety operations.
  13. Contribute to the overall mission of creating a safe and trustworthy online environment for users.
  14. Must be open to work on a 24/7 rotational shift.


Qualifications

  1. Demonstrate proficiency in reading writing and speaking Japanese to effectively manage content.
  2. Possess strong analytical skills to assess and address safety concerns.
  3. Have a keen eye for detail to ensure accuracy in translations and safety assessments.
  4. Show adaptability to work in rotational shifts and handle dynamic work environments.
  5. Display a proactive approach to problem-solving and safety enhancement.
  6. Exhibit excellent communication skills to collaborate with diverse teams.


Certifications Required

  1. JLPT N1 / N2