Patrique Mercier Recruitment is pleased to announce an opening for a Croatian Speaking Game Chat Moderator! In this vital role, you will ensure that our online gaming platform provides a positive and respectful chat environment for players. If you are fluent in Croatian, have a passion for gaming, and enjoy engaging with a diverse community, we would love for you to join our team!
Responsibilities
- Monitor chat interactions to ensure they are in line with community guidelines and promote respectful communication.
- Engage with players by addressing their inquiries and fostering enjoyable discussions.
- Quickly identify and manage inappropriate behavior or language within the chat space.
- Assist players with their concerns and resolve any issues they may experience during gameplay.
- Collaborate with the game development team to create community initiatives and gather valuable player feedback.
- Report on player interactions to identify trends and recommend improvements for community engagement.
Requirements
- Fluency in Croatian (both spoken and written) is required; knowledge of English is a plus.
- Excellent communication skills and a strong understanding of gaming culture.
- Prior experience in chat moderation, community management, or customer service is preferred.
- Ability to handle challenging situations with professionalism while promoting a positive environment.
- A genuine passion for gaming and knowledge of popular gaming platforms.
- Experience with chat moderation tools and community engagement practices is beneficial.
- Flexibility to work varied hours to align with peak gaming activity periods.
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )