Patrique Mercier Recruitment is delighted to present an exciting opportunity for a Croatian Speaking Hospitality Service Consultant. In this key role, you will act as the main contact for Croatian-speaking clients seeking exceptional hospitality services. Your expertise in customer service and your understanding of the hospitality industry will enable you to offer tailored solutions that significantly enhance the client experience. If you are passionate about hospitality and fluent in Croatian, we encourage you to submit your application!
Responsibilities
- Communicate effectively with clients in Croatian to understand their specific hospitality service needs.
- Provide expert consultations and personalized solutions that meet client preferences.
- Assist clients in navigating through hospitality offerings and facilitate informed decision-making.
- Address inquiries and resolve issues promptly to ensure a high level of client satisfaction.
- Collaborate with team members to enhance service quality based on feedback received from clients.
- Stay informed about industry trends and innovations within the hospitality field.
Requirements
- Fluency in Croatian (both written and spoken) is essential; knowledge of English is a plus.
- Solid understanding of hospitality service principles and best practices.
- Exceptional communication and interpersonal skills.
- Previous experience in customer service or the hospitality industry is preferred.
- Highly developed problem-solving skills focused on providing an excellent customer experience.
- Able to work independently as well as collaboratively within a team.
- Willingness to learn and adapt to changes in the industry.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )