Customer Service & Operations Coordinator

We are seeking a highly driven and adaptable Customer Service & Operations Coordinator to join a busy team supporting major concrete customers. This is a short-term opportunity through Christmas (with the potential to continue into the new year) and is an excellent chance to step into a demanding but rewarding role.

About the Role

• Location: Doncaster (onsite parking available)

• Hours: 7:00am – 2:00/3:00pm

• Start: Monday!

• Interviews: Commencing immediately via MS Teams

You’ll be the key point of contact for major concrete customers, managing high volumes of incoming requests. This is a fast-paced and demanding role, where no two days are the same.

Key Responsibilities

• Handling customer calls and providing exceptional service (customers aren’t always happy, so resilience is key!)

• Assisting with quotes, purchase orders, and order processing

• Scheduling and liaising with internal teams

• Supporting the customer service team (based in QLD)

• Raising and tracking quotes in a timely manner

What We’re Looking For

• Previous experience in customer service, operations, internal sales, or account coordination within an industrial, construction, or concrete-related environment

• Strong organisational skills and the ability to thrive in a high-pressure role

• SAP experience highly beneficial

• A proactive, customer-first approach with strong communication skills

Why Join?

• Onsite parking

• Immediate start – secure your role before the new year!

• Be part of a growing team in a newly created position

If you are ready to take on a fast-moving role and can start immediately, we’d love to hear from you.

Apply now – interviews are happening ASAP!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.