Requirements
Job Purpose
- To support customers by providing helpful information, answering questions and responding to complaints.
Job Responsibilities
- To manning the information counter, welcoming customer and assisting customers with enquiries and provide accurate information.
- To manage lost and found items services in the mall.
- Respond to injuries and accident in the mall.
- To manage and monitor all common facilities i.e. maintain the hygiene of the first aid room, wheelchair, baby stroller, etc.
- Support the Marketing Communications department in all promotional activities / campaigns / events including event set-up, redemption.
- To handle customer complaints and feedback.
Education/Professional Qualification
- SPM/STPM OR Diploma Holder
- Relevant training or courses that Secretary and Administrative
Professional Experience
- Possess at least 1- or 2-years’ experience in Secretary and Office Administrator