Customer Support Officer

The Company

Our client is a reputable company supply to th e that supports the mining industry, this growing organisation is seeking a Customer Support Officer who will be fully supported and trained.

The Position

You will be responsible for day to day company sales and converting a quote opportunity to sales. Working within a vibrant team environment; you will be responsible for providing high quality customer service and sales via the phone.

Location: Beverley

Position: Full time

Duration: Permanent

Salary: $70K + super

The key functions:

This position would suit a customer service focused individual with experience or high interest in technical assistance, customer service and sales.

• Generate new sales by understanding customers’ needs and matching solutions
• Provide and follow up quotations
• Supporting the field sales team with existing and prospective clients
• Provide product and service information
• Manage internal enquiries via telephone and email
• Provide administrative support for the sales team
• Identify sales leads and escalate them to external sales staff

Requirements of the role:

• Demonstrated ability to set and achieve goals, manage time and tasks to meet deadlines and workload
• Ability to multitask
• Good attention to detail
• Inquisitive mindset
• Fun and vibrant personality
• Excellent verbal and written communication
• Excellent attention to detail
• High sales drive and customer-focused demeanor

Due to the high volume of applications, only shortlisted candidates will be contacted for phone screening. Please apply with a CV in word format. Any queries please contact Chanel Hirons via email on chanel.hirons@randstad.com.au or on 08 8468 8008.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.