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DACH Client Success Manager, Retail Media

Criteo
Full-time
On-site

What You'll Do:

Criteo Retail Media is the rising star of the Criteo portfolio. The DACH market shows double-digit growth which is why we are growing the team.

Our Retail Media solutions allow eCommerce sites to generate advertising revenues from consumer brands and sellers. Brands and Sellers have their ads displayed at the end of the customer journey, close to the actual sale. They can tap into the retailers audiences and digital properties to carry personalized and relevant messages to the shopper. As Client Success Manager in the DACH Enterprise team your tasks will include (but are not limited to) :

  • Manage existing relationships with leading retail eCommerce players in DACH & MEA, with the aim of building/growing strong partnerships
  • Ensure client retention / satisfaction and grow inventory and yield
  • Moderate all business discussions with the client with the support of technical, demand or legal teams, around contract, product integration and sales
  • Run thoughtful, data driven Quarterly Business Reviews
  • Aim to overachieve quarterly business targets
  • Persevere and think big picture
  • Play an ongoing role as an evangelist for Retail Media

Who You Are:

  • Native-level German with full professional fluency in English
  • Proven digital media / AdTech experience, ideally highly familiar with online performance business and/or eCommerce (e.g. consumer electronics / general merchandising retailer) and/or AdTech provider (DSP, SSP, DMP)
  • Passionate about becoming the trusted advisor of key accounts, listening to client’s needs and creating and selling tailored offers aligned with internal priorities
  • Experience in working and delivering strong results in a dynamic team environment
  • Combination of strong negotiation and influencing skills with an ability to persuade at all levels, both internally and externally
  • Sense for business opportunities when it comes to upselling or opening new opportunities
  • Proven experience in working effectively across cross functional groups such as technical, sales, marketing, legal, product teams
  • Motivated and resourceful problem solver

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

Criteo is a leader in commerce media, helping brands, agencies, and publishers create meaningful consumer connections through AI-powered advertising solutions. We’re shaping a more open and sustainable digital future for advertising.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer:

🏠 Own your work style – Build your work around your life and not the other way around.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Competitive salary, equity, performance-based rewards and family-friendly policies.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.