Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a Danish Speaking Customer Support representative in the banking sector. Join a reputable financial institution dedicated to providing exceptional service to its clients while enhancing your career in customer support.
In this role, you will assist Danish-speaking customers with a variety of banking inquiries, including account management, transaction issues, and product information. Your strong communication skills and attention to detail will be critical in ensuring that clients receive accurate and efficient support.
Become a part of a dynamic team that values customer satisfaction and embraces professional development. This role is perfect for individuals looking to build a rewarding career in the financial industry!
Responsibilities
- Provide high-quality customer support in Danish for banking inquiries
- Assist customers with account-related questions and transaction issues
- Troubleshoot and resolve problems efficiently
- Educate customers about banking products and services
- Document customer interactions in accordance with company policy
- Collaborate with team members to improve overall customer experience
- Stay updated on financial regulations and company offerings
Requirements
- Fluency in Danish and English, both written and spoken
- Experience in customer support, preferably in the banking or financial sector
- Excellent communication and problem-solving skills
- Detail-oriented with the ability to multitask effectively
- Strong knowledge of banking products and services is a plus
- Ability to work independently and as part of a team
- Dependable, professional, and customer-focused attitude
- Willingness to learn and stay informed about industry changes
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)