Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Danish Speaking Customer Support representative for a leading online streaming service. This role provides you the chance to be part of a dynamic industry while supporting Danish-speaking customers from anywhere in Greece.
In this position, you will assist customers with inquiries related to their online streaming experiences, including subscriptions, content access, and technical support. Your communication skills and passion for entertainment will play a crucial role in helping customers make the most of their streaming service.
Join a vibrant team that thrives on creativity and innovation! You'll be part of a company that values your contributions while embracing a flexible remote work environment, making this an ideal setting for those who enjoy connecting with others through technology and media.
Responsibilities
- Provide exceptional customer support in Danish for online streaming inquiries
- Assist customers with account setup, troubleshooting, and content navigation
- Respond promptly to user questions regarding subscriptions and billing
- Document customer interactions and maintain accurate records
- Collaborate with technical teams to resolve issues efficiently
- Stay informed about the latest trends in streaming content
Requirements
- Fluency in Danish and English, both written and spoken
- Experience in customer support or related fields, preferably in the entertainment or tech industry
- Strong communication and interpersonal skills
- Excellent problem-solving skills and attention to detail
- Familiarity with online streaming platforms and technologies is a plus
- Ability to work independently in a fast-paced remote environment
- Enthusiasm for media, entertainment, and helping customers
- Team player with a friendly and engaging attitude
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)