Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Danish Speaking Customer Support representative specializing in social media. Join our team and play a vital role in helping customers navigate the nuances of social media platforms, while working in a dynamic and supportive environment.
In this role, you will assist Danish-speaking clients with their inquiries related to social media services, account management, and content creation. Your communication skills and social media expertise will ensure that users receive the assistance they need to maximize their online presence and engagement.
Embrace this chance to work in a fast-evolving industry while contributing to a team that values creativity and exceptional customer service!
Responsibilities
- Provide exceptional customer support in Danish for social media inquiries
- Assist clients with account issues, including password resets and content publishing
- Guide customers in leveraging social media features effectively
- Document all customer interactions accurately and maintain records
- Collaborate with marketing and product teams to ensure service quality
- Stay up-to-date with social media trends and platform updates
Requirements
- Fluency in Danish and English, both written and spoken
- Experience in customer support or social media management is highly preferred
- Strong communication skills with a customer-focused mindset
- Ability to troubleshoot and resolve issues efficiently
- Familiarity with various social media platforms and their functionalities
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and adapt to changes
- Team player with a positive attitude
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)