Danish Speaking Customer Support Specialist - Fully Paid Relocation Package

Mercier Consultancy invites applications for the position of Danish Speaking Customer Support Specialist, with a fully paid relocation package to Greece. In this role, you will provide outstanding support to our Danish-speaking clients, addressing their queries and ensuring they have a seamless experience with our services. This is a fantastic opportunity for those looking to immerse themselves in a new culture while advancing their career in customer service. If you have a passion for helping others and are ready for a new adventure, we want to hear from you!

Responsibilities

• Deliver exceptional customer support to Danish-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding services, products, and policies to ensure satisfaction.
• Troubleshoot and resolve issues efficiently while maintaining a high standard of service.
• Document all customer interactions accurately for quality assurance and follow-up.
• Collaborate with team members to improve customer service processes and share best practices.
• Gather and relay customer feedback to enhance service offerings.
• Stay informed about our product range to provide accurate and helpful information.

Requirements

• Fluency in Danish and English, with excellent communication skills in both languages.
• Previous experience in customer service or a related field is preferred.
• Strong problem-solving skills and a commitment to customer satisfaction.
• Ability to work both independently and as part of a team.
• Familiarity with customer support tools and technologies is a plus.
• A positive attitude with a passion for helping customers succeed.
• Willingness to relocate to Greece and adapt to a new environment.
• Possession of a valid EU passport.
• Flexibility to work varied hours as needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And 2 Weeks Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...