Patrique Mercier Recruitment is excited to announce an engaging opportunity for a Danish Speaking Gaming Community Support Agent! If you are a passionate gamer fluent in Danish and eager to help fellow gamers, this position is perfect for you. Join our vibrant team and make a significant impact by providing top-notch support to the gaming community.
In this role, you will interact with Danish-speaking players, addressing their inquiries, troubleshooting issues, and contributing to an enjoyable gaming environment. This is a fantastic opportunity to merge your love for gaming with customer support in a dynamic setting!
Responsibilities
- Provide excellent customer support to Danish-speaking gamers.
- Engage with community members through social media and gaming forums.
- Assist users with questions related to games, accounts, and technical issues.
- Collect and document feedback from users to enhance community experience.
- Collaborate with internal teams to ensure timely resolutions to player concerns.
- Stay informed about game updates, new releases, and industry trends.
Requirements
- Fluency in Danish (native or near-native level) and proficient English skills.
- A strong enthusiasm for gaming and a good understanding of gaming cultures.
- Experience in customer service or community management is highly desirable.
- Strong communication skills and a friendly, approachable attitude.
- Ability to manage multiple inquiries in a fast-paced gaming environment.
- Effective problem-solving skills focused on enhancing player satisfaction.
- Familiarity with popular gaming platforms and communities is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )