Patrique Mercier Recruitment is pleased to present an exciting opportunity for a Danish Speaking In-Game Support Analyst! If you have a passion for gaming and strong communication skills in Danish, we want to hear from you.
In this role, you will be responsible for providing exceptional in-game support to Danish-speaking players. Your duties will include troubleshooting issues, addressing player inquiries, and ensuring a seamless gaming experience through your support efforts.
Join our enthusiastic team where you can apply your skills and love for gaming in a fast-paced and engaging environment!
Responsibilities
- Provide excellent in-game support to Danish-speaking players through chat and email.
- Troubleshoot and resolve gameplay issues, account questions, and technical problems.
- Document all player interactions and solutions accurately in the support system.
- Collaborate with game developers and other teams to escalate and resolve complex issues.
- Engage with the gaming community, offering guidance and sharing best practices.
- Stay updated on game trends and developments to provide knowledgeable support.
Requirements
- Fluency in Danish and English, both written and spoken.
- Previous experience in customer service, technical support, or gaming support is advantageous.
- A proactive problem-solving mindset with a passion for gaming.
- Exceptional communication and interpersonal skills.
- Able to multitask and thrive in a fast-paced work environment.
- Familiarity with gaming platforms and common technical support practices.
- Detail-oriented with a commitment to providing outstanding player experiences.
- Team player with a positive attitude and eagerness to learn.
- Availability to work flexible hours, including evenings and weekends.
- Valid European Passport or ID required.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus / Holiday Bonuses
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )
- Many extras