Patrique Mercier Recruitment is excited to offer an opportunity for a Danish Speaking Partner Support Consultant to join our dynamic team! This role is perfect for individuals who are fluent in Danish and have a passion for providing exceptional support to our partners.
As a Partner Support Consultant, you will be the primary point of contact for our Danish-speaking partners, assisting them with their inquiries and ensuring they have a positive experience with our products and services. Your strong communication skills and proactive approach to problem-solving will be essential in delivering high-quality support.
If you are enthusiastic about building relationships and providing top-notch service, we encourage you to apply!
Responsibilities
- Deliver outstanding support to Danish-speaking partners via phone, email, and chat
- Address and resolve inquiries related to products, services, and operational issues promptly
- Troubleshoot and manage technical queries efficiently
- Document all partner interactions thoroughly to maintain effective communication
- Collaborate with internal teams to enhance service delivery and partner satisfaction
- Engage in ongoing training to stay updated on product knowledge and best practices
- Ensure compliance with company policies while maintaining high service standards
Requirements
- Fluency in Danish and English, both written and spoken
- Prior experience in customer or partner support is advantageous but not required
- Strong problem-solving skills and a commitment to customer satisfaction
- Excellent communication and interpersonal skills
- Able to thrive in a fast-paced environment
- Detail-oriented with a strong dedication to delivering excellent service
- Basic technical knowledge or a willingness to learn about our products and services
- Proficient in utilizing customer support software and tools
- Valid European Passport or ID
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus / Holiday Bonuses
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many extras