Delivery PMO

About the role

The Delivery PMO will oversee all initiatives, ensure alignment with business goals

Drive continuous improvement initiatives across delivery functions, Track KPIs

Identify, escalate, and mitigate delivery risks

In this role, you will:

1. Oversee the end-to-end management of a portfolio of field operations and delivery initiatives, ensuring all projects align with strategic business goals.

2. Develop and implement best-practice project management methodologies, tools, and processes to standardize delivery across all functions.

3. Drive continuous improvement initiatives by analyzing delivery metrics, identifying bottlenecks, and implementing corrective actions to enhance efficiency and customer satisfaction.

4. Establish and track key performance indicators (KPIs) for all delivery projects, providing regular, data-driven reports to senior leadership.

5. Proactively identify, assess, and mitigate risks and issues that could impact project timelines, budgets, or quality.

6. Lead a team of project managers, providing mentorship, guidance, and professional development to ensure a high-performing and collaborative team.

Work model: Remote

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

1. Expert knowledge of project and program management methodologies (e.g., Agile, Scrum, Waterfall).

2. Exceptional analytical and problem-solving skills, with the ability to translate complex data into clear, actionable insights.

3. Strong leadership and communication skills, with a proven ability to influence stakeholders at all levels.

4. Proficiency in project management software (e.g., Jira, Asana, Microsoft Project).

5. Experience with change management and process optimization.

6. Minimum of 8-10 years of experience in project or program management, with at least 3-5 years in a leadership role.

These will help you stand out

1. Bachelor's degree in Business, Engineering, or a related field. Master's degree is a plus.

2. PMP or PgMP certification is highly desirable.

3. Experience in telecommunications, field services, or a similar operations-heavy industry is a significant advantage.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

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Salary and Other Compensation:

Applications will be accepted until 10/03/25.

The annual salary for this position is between $105,000 - $164,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.