Demand & Orders Analyst

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Hear about the Caterpillar Experience for yourself

Demand & Orders Analyst

Fargo, ND

CATERPILLAR REMANUFACTURING
Do you have a passion for helping customers and supporting a sustainable solution? Since 1973, Cat Reman has helped bring the value at the core of every Cat product back to life. Customers look to us to provide a high-quality solution that is good for their business - and promotes sustainability. It's important for us to deliver. Our team is full of industry leaders. Together, following common values, we share a passion for delivering sustainability benefits that help the company contribute to a circular economy. It’s rewarding work, with an inspiring team, where every contribution matters.

About the role:
Caterpillar’s Remanufacturing Division is seeking a dynamic and detail-oriented Demand & Orders Analyst to join our team. In this role, you’ll serve as a key liaison for customer inquiries, providing expert guidance on order lead times and configuration changes. You’ll take ownership of the entire order process from intake to modification ensuring requests are accurately received and processed within our order systems. Beyond customer support, you’ll play a critical role in managing incoming supply in alignment with production plans, coordinating with a wide range of internal and external suppliers. This position offers a unique opportunity to collaborate closely with operations, engineering, and planning teams to drive efficiency and support smooth facility operations.

What you will do:

• Supervise and control new sales orders, identifying the key elements and communicate downstream for required actions.
• Audit order change requests from customers, evaluate acceptance of the order change request from a material, production plan, technical and logistics perspective.
• Serve as the primary contact for customer inquiries; providing feedback about lead time, planned timeline, order change, order reschedules, etc.
• Align customers order with Sales production plan to achieve the monthly goal.
• Will be the primary contact with other departments to manage sales and customer priorities.

Education and Experience Requirements:

• Bachelor's degree is desired

Skill Descriptors:

• Data Gathering & Analysis: Working knowledge of data gathering and analysis tools, techniques, and processes ; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
• Planning: Tactical, Strategic: Working knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
• Analytical Thinking: Working knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Effective Communications: Working understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Problem Solving: Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or processes problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Demand Management: Working knowledge of processes and methods of Demand Management; ability to effectively sense, predict, plan for and manage the demand for products and services.
• Forecasting: Working knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate production requirements and loads.
  

Top Candidates Will Have:

• SAP experience.
• Microsoft Excel
• Experience working with external vendors/suppliers.

Additional Information:

• Domestic relocation assistance is available for this role.
• This role is located in West Fargo, ND.
• This role is posted internally and externally.
• Visa sponsorship is not available for this role.

What you will get:

• A commitment to diversity and inclusion. Our common values and focus on inclusion and respect drive the decisions made by our company, teams, and people. Here, you can apply your unique life and job experiences, and work in a team environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.
• Safety in words and actions. Safety is a core value at Caterpillar. We encourage and commit to safety in all processes that we do. We strive to provide a safe and secure work environment for all of our employees.
• You earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
• Additional benefits include paid vacation days and paid holidays (prorated based upon hire date)

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Summary Pay Range:

$71,040.00 - $106,440.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

August 8, 2025 - August 22, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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