Patrique Mercier Recruitment is thrilled to announce a new opportunity for a Dutch Speaking Automotive Customer Advisor. If you have a passion for the automotive industry and excel at providing top-tier customer service, this role is an excellent fit for you!
As a Dutch Speaking Automotive Customer Advisor, you will be the primary point of contact for our Dutch-speaking clients, assisting them with inquiries, providing in-depth information about our automotive products, and ensuring that they have a positive experience. Your contributions will be vital in building strong customer relationships and promoting brand loyalty.
Join our vibrant team and play an essential role in delivering exceptional customer service in the automotive sector!
Responsibilities
- Provide exceptional customer support to Dutch-speaking clients via phone, email, and chat
- Assist customers with questions regarding automotive products, services, and order management
- Efficiently resolve customer complaints and ensure their satisfaction
- Document customer interactions accurately for follow-up and quality assurance
- Stay informed about product knowledge and industry developments for better assistance
- Collaborate with team members to improve service quality and overall customer experience
Requirements
- Fluency in Dutch and English, both written and spoken
- Experience in customer service; knowledge of automotive products is advantageous
- Strong communication and relationship management skills
- Excellent problem-solving abilities and a customer-focused approach
- Attention to detail and strong organizational skills
- Proficient in using technology and CRM systems
- A collaborative mindset and commitment to delivering exceptional service
- Eligibility to work in the EU is essential
- A genuine enthusiasm for automotive products and customer care
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )