Patrique Mercier Recruitment is excited to announce an opening for a Dutch Speaking Client Relations Specialist! If you have a passion for fulfilling client needs and excel at building relationships, this opportunity is perfect for you.
In this key role, you will be the primary contact for our Dutch-speaking clients, ensuring that their inquiries are answered promptly and effectively. Your ability to foster strong connections and deliver personalized support will be essential in maintaining high levels of client satisfaction and loyalty.
Join our enthusiastic team and help us enhance the client experience!
Key Responsibilities
- Serve as the main point of contact for Dutch-speaking clients, responding to inquiries and providing exceptional client support.
- Develop and nurture strong relationships with clients to fully understand their specific needs.
- Provide tailored solutions and services that align with clients' requirements.
- Document client interactions and feedback to support continuous service improvement.
- Collaborate with internal teams to ensure seamless service delivery.
- Maintain updated knowledge of products and services to assist clients effectively.
Requirements
- Fluency in Dutch and English, with strong communication skills.
- Experience in client relations or customer support is preferred.
- Strong interpersonal skills with a focus on building rapport.
- Detail-oriented and organized.
- Proactive problem-solving skills with a commitment to client satisfaction.
- Familiarity with CRM software and client management systems.
- A collaborative team player who can also work independently as needed.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )