Mercier Consultancy Europe is thrilled to announce an exciting opportunity for a Dutch Speaking Client Support Specialist with a fully paid relocation package! This position allows you to become an integral part of our client support team while enjoying the benefits of relocating to a vibrant new location. As a specialist, your primary responsibility will be to assist our Dutch-speaking clients by providing exceptional support and guidance. If you are customer-oriented and eager for a new adventure, we encourage you to apply!
Responsibilities
- Provide excellent customer support to Dutch-speaking clients via phone, email, and chat.
- Assist with inquiries related to products, services, and account operations.
- Work collaboratively with team members to resolve client issues and enhance the overall experience.
- Document client interactions and feedback to help refine our service offerings.
- Identify opportunities to improve service delivery and client engagement.
- Stay informed about company products and industry trends to provide valuable insights.
- Engage in ongoing training and development to improve customer support skills.
Requirements
- Fluency in Dutch and English, both written and spoken, is essential.
- Experience in customer support, client services, or a similar role is preferred.
- Strong communication and interpersonal skills to foster positive relationships.
- Ability to work effectively in a team environment and contribute to collective goals.
- Detail-oriented with excellent organizational and time management skills.
- Proficiency in using customer support tools and software is advantageous.
- Willingness to relocate and adapt to a new cultural environment is necessary.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...