Patrique Mercier Recruitment is thrilled to present an exciting opportunity for Dutch Speaking Customer Support positions in the banking sector! If you are fluent in Dutch and have an interest in providing exceptional customer service within the financial industry, this role is perfect for you!
As a Dutch Speaking Customer Support Representative for Banking, you will assist Dutch-speaking clients with their banking inquiries, ensuring a smooth and satisfactory experience. You will be responsible for answering questions, resolving issues, and providing information about various banking products and services.
Responsibilities
- Provide outstanding customer support to Dutch-speaking clients in the banking sector through phone, email, and chat
- Respond to customer inquiries with accurate information regarding banking products and services
- Assist customers with account management, transactions, and troubleshooting issues
- Maintain detailed records of customer interactions and ensure compliance with banking regulations
- Collaborate with team members to drive customer satisfaction
- Stay updated on banking policies, products, and services
- Adhere to established quality standards and procedures
Requirements
- Fluency in Dutch and English, both written and spoken
- Experience in customer service, preferably in the banking or financial services industry
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a focus on customer satisfaction
- Ability to thrive in a dynamic, fast-paced environment
- Detail-oriented with a commitment to delivering high-quality service
- Familiarity with banking software and customer support tools
- Proficient in using computers and navigating various systems
- Valid European Passport or ID
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus / Holiday Bonuses
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many extras