Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Customer Support representative for a leading online streaming service. This role is perfect for individuals who are passionate about entertainment and customer engagement!
In this position, you will provide exceptional support to Dutch-speaking customers, assisting them with inquiries related to streaming services, account management, and content navigation. Your communication skills and enthusiasm for entertainment will ensure a fantastic experience for users exploring various media.
Join a vibrant team that celebrates creativity and innovation while helping to shape the future of streaming! This role allows you to combine your love for media with a rewarding customer support career.
Responsibilities
- Deliver top-notch customer support in Dutch for streaming service inquiries
- Assist customers with account setup, billing questions, and content recommendations
- Troubleshoot technical issues and guide users in resolving them
- Document customer interactions accurately in the support system
- Collaborate with team members to enhance customer experience
- Stay updated on platform features, new releases, and trends in streaming media
Requirements
- Fluency in Dutch and English, both written and spoken
- Experience in customer support, preferably in the entertainment or tech industry
- Strong communication and problem-solving capabilities
- Detail-oriented with the ability to manage multiple tasks
- Familiarity with streaming platforms and digital content is a plus
- A passion for media, entertainment, and customer service
- Ability to work effectively in a fast-paced environment
- Team player with a proactive attitude
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)