Dutch Speaking: Customer Support for Online Streaming Service

Patrique Mercier Recruitment
Full-time
On-site

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Customer Support representative for a leading online streaming service. This role is perfect for individuals who are passionate about entertainment and customer engagement!

In this position, you will provide exceptional support to Dutch-speaking customers, assisting them with inquiries related to streaming services, account management, and content navigation. Your communication skills and enthusiasm for entertainment will ensure a fantastic experience for users exploring various media.

Join a vibrant team that celebrates creativity and innovation while helping to shape the future of streaming! This role allows you to combine your love for media with a rewarding customer support career.


Responsibilities

  • Deliver top-notch customer support in Dutch for streaming service inquiries
  • Assist customers with account setup, billing questions, and content recommendations
  • Troubleshoot technical issues and guide users in resolving them
  • Document customer interactions accurately in the support system
  • Collaborate with team members to enhance customer experience
  • Stay updated on platform features, new releases, and trends in streaming media

Requirements

  • Fluency in Dutch and English, both written and spoken
  • Experience in customer support, preferably in the entertainment or tech industry
  • Strong communication and problem-solving capabilities
  • Detail-oriented with the ability to manage multiple tasks
  • Familiarity with streaming platforms and digital content is a plus
  • A passion for media, entertainment, and customer service
  • Ability to work effectively in a fast-paced environment
  • Team player with a proactive attitude

Benefits

  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)