Dutch Speaking: Customer Support for Online Streaming Service

Patrique Mercier Recruitment
Full-time
On-site

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Customer Support representative for a leading online streaming service! If you're passionate about entertainment and providing top-notch customer service, this role is tailor-made for you.

In this position, you will assist Dutch-speaking subscribers with their inquiries regarding streaming content, account management, and technical support. Your dedication to delivering an exceptional customer experience will help viewers fully enjoy the platform’s diverse offerings.

Join a dynamic and innovative team where your contributions can make a difference in the world of online entertainment. This role allows you to merge your customer service skills with your passion for streaming right from the convenience of your home!


Responsibilities

  • Provide high-quality customer support in Dutch for inquiries related to the streaming service
  • Troubleshoot technical issues and provide effective solutions
  • Guide customers on account settings and streaming options
  • Document customer interactions accurately in the support system
  • Collaborate with team members to improve service delivery
  • Stay informed about new content and platform features to assist customers effectively

Requirements

  • Fluency in Dutch and English, both written and spoken
  • Prior experience in customer support, preferably in the entertainment or tech industry
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to work independently in a remote environment
  • Familiarity with streaming services and technology is a plus
  • Enthusiasm for entertainment and a customer-focused mindset
  • Adaptable and willing to learn about new platforms and features

Benefits

  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)