Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Customer Support representative for a leading online travel agency. If you have a passion for travel and enjoy helping others, this role is a perfect match for you!
As a Dutch Speaking Customer Support agent, you will assist customers with inquiries related to travel bookings, itineraries, and any issues they may encounter during their travel experience. Your expertise and friendly demeanor will ensure that customers receive exceptional service and support.
Join a dynamic and enthusiastic team that values customer satisfaction while enjoying a fast-paced work environment. This role provides ample opportunities for professional growth and an adventure in the world of travel!
Responsibilities
- Deliver high-quality customer support in Dutch for travel-related inquiries
- Assist customers with booking processes and answer questions regarding itineraries
- Troubleshoot and resolve any issues that arise during the travel experience
- Provide information on travel policies, promotions, and available services
- Maintain accurate documentation of customer interactions and feedback
- Collaborate with team members to enhance service delivery and customer experience
- Stay informed about travel industry trends and company offerings
Requirements
- Fluency in Dutch and English, both written and spoken
- Previous experience in customer support, ideally in the travel sector
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Capable of working in a fast-paced environment
- Familiarity with travel booking systems and software is a plus
- A passion for travel and a desire to help customers
- Team-oriented with a positive and proactive attitude
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)