Patrique Mercier Recruitment is pleased to present an exciting opportunity for a Dutch Speaking Customer Support representative for an innovative online travel agency. This role offers a unique chance to assist customers in creating memorable travel experiences while being part of a vibrant and dynamic team.
In this position, you will provide exceptional support to Dutch-speaking clients, handling inquiries related to travel bookings, itineraries, and other travel-related services. Your strong communication skills and passion for travel will ensure that customers receive the best assistance possible.
Join our client in their mission to provide seamless travel solutions while enjoying a collaborative work environment that values creativity and innovation. This role is perfect for anyone looking to help others explore the world!
Responsibilities
- Deliver outstanding customer support in Dutch for various travel inquiries
- Assist customers with booking processes and modifications
- Resolve any issues that arise during the travel planning process
- Educate customers about travel policies, services, and promotions
- Maintain detailed documentation of customer interactions and feedback
- Collaborate with team members to enhance overall customer experience
- Stay updated on industry trends and company offerings
Requirements
- Fluency in Dutch and English, both written and spoken
- Prior experience in customer support, ideally within the travel industry
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to thrive in a fast-paced, dynamic environment
- Familiarity with online booking systems and travel software is a plus
- Genuine passion for travel and customer service
- Team-oriented with a proactive and positive attitude
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)