Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Dutch Speaking Hospitality Service Consultant! If you are enthusiastic about the hospitality industry and excel at providing top-tier customer service, we want you to join our team.
As a Dutch Speaking Hospitality Service Consultant, you will serve as the main contact for Dutch-speaking clients, ensuring their needs are met with professionalism and care. Your communication skills and meticulous attention to detail will be key in creating a welcoming experience for our guests.
Become a vital part of our dedicated team and help us enhance the quality of our hospitality services!
Responsibilities
- Manage inquiries, reservations, and service requests from Dutch-speaking clients
- Provide comprehensive information about our services, amenities, and local attractions
- Address and resolve any issues or complaints promptly to enhance customer satisfaction
- Maintain accurate records of guest interactions and service requests
- Collaborate with team members to ensure seamless service delivery
- Gather feedback from guests to continually improve service quality
- Engage in ongoing training and professional development to enhance your skills
Requirements
- Fluency in Dutch and English; proficiency in additional languages is a plus
- Previous experience in hospitality or customer service is preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a service-oriented mindset
- Capable of thriving in a dynamic, fast-paced environment
- Detail-oriented with a focus on delivering high-quality service
- A collaborative team player with a friendly and approachable personality
- Willingness to learn and adapt to the diverse needs of guests
Benefits
- Private Health Insurance
- Work from home in Greece
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and free hotel for the first month )