Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Dutch Speaking In-Game Support Analyst! If you are a gaming aficionado with excellent communication skills in Dutch, we would love to have you join our team.
In this role, you will be responsible for delivering high-quality in-game support to Dutch-speaking players. Your primary tasks will include troubleshooting gameplay issues, addressing player inquiries, and ensuring a smooth and enjoyable gaming experience for all users.
Join us in a fast-paced and collaborative work environment where you can apply your passion for gaming and your expertise!
Responsibilities
- Provide exceptional in-game support to Dutch-speaking players via chat and email.
- Troubleshoot and resolve gameplay issues, account-related questions, and technical challenges.
- Maintain detailed records of player interactions and solutions within the support system.
- Collaborate with game developers and other teams to escalate and efficiently resolve complex player issues.
- Engage with the gaming community to provide assistance and share best practices.
- Stay informed about game updates, trends, and community feedback to offer knowledgeable assistance.
Requirements
- Fluency in Dutch and English, both written and spoken.
- Prior experience in customer service, technical support, or gaming support is a plus.
- A strong problem-solving mindset with a passion for gaming.
- Excellent communication and interpersonal skills.
- Able to multitask and thrive in a fast-paced work environment.
- Familiarity with gaming platforms and common technical support practices.
- Detail-oriented and committed to providing outstanding player experiences.
- A collaborative team player with a positive attitude and eagerness to learn.
- Availability to work flexible hours, including evenings and weekends.
- Valid European Passport or ID required.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )