Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Dutch Speaking Multilingual Support Representative. This role is pivotal in delivering outstanding customer support to our diverse client base throughout the world.
As a Multilingual Support Representative, you will be responsible for assisting customers in Dutch and other languages, addressing their inquiries, providing solutions to their issues, and ensuring a seamless customer experience. Your linguistic capabilities and dedication to customer service will play a significant role in enhancing customer satisfaction.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat in Dutch and additional languages as necessary
- Deliver accurate information regarding products and services to customers
- Effectively troubleshoot and resolve customer issues to guarantee satisfactory outcomes
- Keep detailed records of customer interactions to ensure comprehensive tracking
- Collaborate with team members to improve the quality of customer support
- Stay informed about product offerings and company policies to provide the best assistance
Requirements
- Fluency in Dutch and proficiency in at least one other language (English or another European language preferred)
- Prior experience in customer service is advantageous
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities with a focus on customer satisfaction
- Able to manage multiple tasks and work effectively in a fast-paced environment
- Detail-oriented with a commitment to delivering high-quality service
- Familiarity with customer service software and general computer proficiency
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
- Free Greek Lessons, Engagement Activities