Mercier Consultancy Europe is thrilled to offer a position for a Dutch Speaking Technical Support Advisor with fully paid relocation. This exciting opportunity allows you to be part of a supportive team dedicated to providing top-notch technical assistance to our Dutch-speaking clients. In this role, you will tackle a variety of technical issues, helping customers to understand and resolve any challenges they face with our products. If you are passionate about technology and enjoy helping people, we want to hear from you!
Responsibilities
- Deliver high-quality technical support to customers in Dutch through phone, email, and chat.
- Identify and troubleshoot technical issues while providing clear and concise guidance.
- Document customer interactions and resolve issues effectively to enhance the knowledge base.
- Collaborate with colleagues and other departments to improve overall customer satisfaction.
- Keep up with product developments and industry changes to deliver informed support.
- Engage in training and development programs to enhance your skills and knowledge.
Requirements
- Fluent in Dutch and English, with strong written and verbal communication skills.
- Previous experience in technical support or customer service is advantageous.
- Exceptional problem-solving skills and analytical thinking.
- Ability to work effectively in a team and independently.
- Proficiency in using customer support software and troubleshooting tools.
- A strong interest in technology and a commitment to helping customers.
- Willingness to relocate and adapt to a new environment with fully paid relocation support.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...