Patrique Mercier Recruitment is delighted to present an amazing opportunity for a Dutch Speaking Travel Support Specialist. If you love travel and enjoy helping others, this role might be just right for you! Join our passionate team to assist Dutch-speaking clients as they explore the world.
In this position, you will provide essential support by addressing client inquiries, offering detailed information on travel arrangements, and ensuring exceptional service throughout their journeys. Your dedication will help clients feel confident and excited about their travel plans.
Responsibilities
- Assist Dutch-speaking clients through various communication channels, including phone, email, and chat.
- Deliver accurate information regarding travel options, accommodations, and tailored itineraries.
- Resolve customer inquiries and issues promptly to ensure satisfaction.
- Maintain comprehensive records of client interactions and bookings for reference.
- Stay informed about travel industry trends to provide relevant and timely advice.
- Work collaboratively with team members to create a seamless customer experience.
Requirements
- Fluency in Dutch (both written and spoken) is required.
- Previous experience in customer service or travel support is preferred.
- Excellent communication skills with a focus on customer satisfaction.
- Strong organizational capabilities and the ability to handle multiple tasks efficiently.
- Attention to detail and a commitment to providing high-quality service.
- Knowledge of travel booking software and CRM systems is a plus.
- A friendly and enthusiastic attitude with a passion for helping others.
- Willingness to work flexible hours, including weekends if necessary.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )