E-Commerce Specialist (Shopify and Klaviyo) - Midshift / Work from Home

Twoconnect
Full-time
On-site
  • Upload and manage product listings across Shopify and various online marketplaces on a weekly and monthly basis.
  • Conduct regular price checking and marketplace moderation to ensure competitiveness and accuracy.
  • Optimise product listings for improved visibility, conversion, and searchability.
  • Oversee store management, including layout, product categorisation, and performance monitoring.
  • Drive traffic to key product pages through targeted email marketing and sequencing.
  • Manage and execute email campaigns using Klaviyo, including setup of automated marketing cycles and newsletters.
  • Assist with setting up lead generation funnels for the sales team using Go High Level CRM.
  • Maintain and segment customer databases for outbound campaigns.
  • Perform marketing administration tasks including campaign setup, list management, and analytics tracking.
  • Monitor and report on e-commerce KPIs and campaign performance.
  • Support the Managing Director with e-commerce and marketing-related tasks as required. ‹ Stay up to date with trends and best practices in digital retail and marketing automation.
  • Other role specific duties as they arise.

Requirements

  • Bachelor’s degree in Marketing, Business, E-commerce, or a related field.
  • Proven experience managing Shopify stores and product databases.
  • Hands-on experience with Klaviyo for email marketing and automation.
  • Familiarity with Go High Level or similar CRM and funnel-building tools.
  • Understanding of online marketplaces and product merchandising.
  • Strong attention to detail and experience in managing product pricing and listings.
  • Knowledge of basic SEO, content optimisation, and traffic-driving strategies.
  • Proficient in Excel, Google Sheets, and other digital marketing tools.
  • Excellent organisational, communication, and analytical skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Previous experience in a manufacturing, industrial, or B2B product environment is highly regarded.

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

  • Work from home
  • Shift: Mon - Fri: 4:00 PM – 1:00 AM (BST) or 5:00 PM – 2:00 AM (GMT)
  • Opportunities to work with leading companies in Australia and beyond
  • Comprehensive HMO and government-mandated benefits
  • Training programmes for career development
  • Engaging company outings, team activities and wellness sessions
  • Supportive, inclusive culture
  • Dedicated managers focused on your growth and success

We’re not your typical BPO — we’re a Managed Service Provider (MSP) centered on people and their success. Most of our roles are work from home, on day shift, and offer the chance to work directly with leading clients in Australia, New Zealand, and now the UK as part of their team.

We offer a people-first culture where you're valued, not just counted.

To learn more about us visit our socials:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/