Patrique Mercier Recruitment is looking for a skilled Finnish Speaking Client Support Specialist to join our dedicated team! If you have a passion for exceptional customer service and are fluent in Finnish, this role is an excellent opportunity for you.
As a Client Support Specialist, you will serve as the main point of contact for our Finnish-speaking clients, assisting them with their inquiries, guiding them through our services, and ensuring a positive client experience. Your strong communication skills and problem-solving abilities will be vital in building long-lasting relationships with our clients.
If you are ready to make a meaningful impact in a dynamic environment, we encourage you to apply!
Key Responsibilities
- Assist Finnish-speaking clients via phone, email, and chat, providing dedicated support.
- Evaluate and address client inquiries, ensuring timely and effective resolutions.
- Document all interactions in our support system to maintain accurate records.
- Collaborate with various departments to ensure seamless service delivery.
- Stay informed about our products and services for effective client support.
- Engage proactively with clients to identify their needs and offer tailored solutions.
Requirements
- Fluency in Finnish and English, both spoken and written.
- Experience in customer service or client support roles preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities focused on enhancing client satisfaction.
- Attention to detail and strong organizational skills.
- Familiarity with customer support software and modern technologies.
- A collaborative team player who can also work independently.
- Ability to adapt in a fast-paced environment.
- Genuine passion for delivering high-quality customer service.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )