Patrique Mercier Recruitment is excited to provide a unique opportunity for a Finnish Speaking Client Support Specialist. In this vital role, you will be responsible for offering outstanding support to our Finnish-speaking clients, ensuring that their inquiries are addressed and issues resolved efficiently. Your fluency in Finnish and dedication to excellent service will be key in creating a positive experience for our customers. If you are passionate about client support and fluent in Finnish, we would love to have you join our team!
Responsibilities
- Deliver high-quality customer support via phone, email, and chat in Finnish.
- Assist clients with inquiries, troubleshooting issues, and providing product support.
- Efficiently resolve customer complaints to ensure satisfaction.
- Educate clients about our products and services to maximize their effectiveness.
- Maintain accurate records of customer interactions and follow up as needed.
- Collaborate with team members to improve service delivery and client experience.
Requirements
- Fluency in Finnish (both spoken and written) is essential.
- Strong communication and problem-solving skills.
- Previous experience in customer support or a related field is preferred.
- Excellent interpersonal skills with a strong focus on customer satisfaction.
- A positive attitude and ability to work well in a team environment.
- Familiarity with customer support software is a plus.
- A commitment to providing high-quality customer service consistently.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training