Finnish Speaking Customer Experience Representative

Patrique Mercier Recruitment By Krish
Full-time
On-site

Patrique Mercier Recruitment is a distinguished recruitment agency dedicated to connecting talented individuals with exciting career opportunities in Greece. We are currently on the lookout for a Finnish Speaking Customer Experience Representative to join our dedicated team. In this crucial role, you will provide exceptional support to our Finnish-speaking customers, addressing their inquiries and ensuring a satisfying customer experience. If you are enthusiastic about customer service and enjoy helping others, we would love to hear from you!


Responsibilities

  • Deliver outstanding customer service through various channels, including phone, email, and chat.
  • Quickly respond to customer queries with accurate information and support.
  • Resolve customer complaints and technical issues efficiently and effectively.
  • Guide customers through our product offerings and assist them in making informed decisions.
  • Log customer interactions and maintain records for quality assurance and continuous improvement.
  • Collaborate with team members to enhance the overall customer service experience.
  • Stay informed about product knowledge and customer service best practices.

Requirements

  • Fluency in Finnish (both written and spoken) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or a related field is preferred.
  • Excellent problem-solving skills focused on customer satisfaction.
  • Ability to work both independently and as part of a cohesive team.
  • Familiarity with high-quality consumer products is a plus.
  • Experience with customer relationship management (CRM) systems and digital communication tools is advantageous.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )