Mercier Consultancy is thrilled to offer an amazing opportunity for Finnish Speaking Customer Service Representatives to join our team in beautiful Greece, with a fully paid relocation package! In this essential role, you will provide outstanding support to our Finnish-speaking clients, ensuring their inquiries are handled with professionalism and efficiency. Experience the stunning landscapes, rich history, and vibrant culture of Greece while building a rewarding career in a friendly and dynamic environment. If you are passionate about customer service and ready for a new adventure, we want to hear from you!
Responsibilities
- Deliver high-quality customer service in Finnish through various communication channels, including phone, email, and live chat.
- Assist customers with their inquiries about products and services, providing accurate and timely information.
- Effectively resolve customer issues and complaints, ensuring a satisfactory experience.
- Document customer interactions meticulously and contribute feedback for service improvement.
- Collaborate with team members to enhance service quality and address customer needs.
- Stay updated on company products and industry trends to provide knowledgeable assistance.
- Participate in training and development opportunities to continuously refine your skills.
Requirements
- Fluency in Finnish and English is required, with strong communication skills both written and verbal.
- Previous experience in customer service is an advantage but not essential; a positive attitude and willingness to learn are valued.
- Excellent problem-solving abilities and a dedication to customer satisfaction.
- Able to handle multiple inquiries efficiently in a fast-paced environment.
- Basic computer proficiency and familiarity with customer service software is a plus.
- Willingness to relocate to Greece and embrace a new cultural experience.
- Flexibility to work various shifts, including evenings and weekends, as necessary.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...