Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Finnish Speaking Customer Support representative for a leading online streaming service! This role is perfect for those who are passionate about entertainment and enjoy helping others find the best viewing experiences.
In this position, you will assist Finnish-speaking customers with inquiries related to streaming services, account management, and troubleshooting technical issues. Your expertise and customer-centric approach will be key in ensuring subscribers have a smooth and enjoyable experience.
Join a vibrant and innovative team that values creativity and customer satisfaction. This is a fantastic opportunity to grow your career within a dynamic industry while contributing to the success of a popular streaming platform.
Responsibilities
- Provide high-quality customer support in Finnish for online streaming inquiries
- Assist customers with account setup, payments, and subscription management
- Troubleshoot technical issues and guide customers through resolutions
- Document customer interactions and maintain accurate records
- Educate customers about platform features and content recommendations
- Collaborate with team members to enhance overall service quality
Requirements
- Fluency in Finnish and English, both written and spoken
- Experience in customer support or a related field is preferred
- Strong communication and interpersonal skills
- Proficient problem-solving skills with attention to detail
- A genuine interest in the streaming industry and entertainment
- Ability to work effectively in a fast-paced environment
- Team-oriented with a proactive and positive attitude
- Willingness to learn about the latest trends in streaming services
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)