Finnish Speaking Frontline Support Representative

Patrique Mercier Recruitment By Krish
Full-time
On-site

Patrique Mercier Recruitment is thrilled to present a unique opportunity for a Finnish Speaking Frontline Support Representative. In this crucial role, you will serve as the primary contact for our Finnish-speaking customers, delivering exceptional support and assistance. Your responsibilities will include addressing customer inquiries, resolving issues, and ensuring a first-class customer experience. If you are passionate about customer service and fluent in Finnish, we encourage you to apply and join our dynamic team!


Responsibilities

  • Provide outstanding frontline support to Finnish-speaking customers through various communication channels, including phone, email, and chat.
  • Assist customers in resolving their inquiries and effectively troubleshoot any issues.
  • Deliver timely and accurate information about products and services.
  • Document customer interactions to improve service quality and operational performance.
  • Utilize effective problem-solving skills to address and resolve customer concerns.
  • Collaborate with team members to share insights and enhance overall service delivery.

Requirements

  • Fluency in Finnish (both spoken and written) is essential.
  • Excellent communication and customer service skills.
  • Previous experience in customer support or a related field is an advantage.
  • Adept at handling inquiries and complaints with professionalism and sensitivity.
  • Strong organizational abilities and attention to detail.
  • Proficient with computer systems and customer service software.
  • A positive and proactive attitude with the ability to excel in a team environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )