Patrique Mercier Recruitment is thrilled to announce an opening for a Finnish Speaking Game Chat Moderator! In this engaging role, you will play a key part in ensuring a friendly and respectful chat environment for players on our online gaming platform. If you are fluent in Finnish, passionate about gaming, and enjoy connecting with a diverse gaming community, we would love to hear from you!
Responsibilities
- Monitor chat conversations to ensure adherence to community guidelines and foster respectful communication among players.
- Actively engage with players by responding to their questions and facilitating enjoyable discussions.
- Quickly identify and address any instances of inappropriate behavior or language in real-time.
- Provide support to players by assisting with their inquiries and resolving any issues they may encounter.
- Work collaboratively with the game development team to enhance community initiatives and gather player feedback.
- Report on player interactions to identify trends and suggest improvements for enhancing the gaming community.
Requirements
- Fluency in Finnish (both spoken and written) is required; knowledge of English is beneficial.
- Excellent communication skills and a strong understanding of gaming culture.
- Prior experience in chat moderation, community management, or customer service is preferred.
- Ability to manage challenging situations with grace while promoting a positive environment.
- A deep passion for gaming and familiarity with popular online gaming platforms.
- Experience with chat moderation tools and community engagement techniques is a plus.
- Flexibility to work varied hours to align with peak gaming activity periods.
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )