Patrique Mercier Recruitment is excited to present an exceptional opportunity for a Finnish Speaking HealthTech Support Specialist! If you are passionate about health technology and possess outstanding communication skills, we want to hear from you.
In this role, you will provide specialized support to Finnish-speaking clients in the HealthTech sector, addressing inquiries and resolving technical issues related to health technology products. Your expertise will be essential in ensuring that users have a positive experience with our innovative solutions.
Join our dynamic team and make a significant impact on the quality of health technology services offered to our valued clients!
Responsibilities
- Deliver expert support to Finnish-speaking customers concerning HealthTech products via phone, email, and chat.
- Troubleshoot and resolve technical queries efficiently, focusing on health technology solutions.
- Thoroughly document customer interactions and support requests to improve overall service quality.
- Collaborate with team members to innovate solutions and enhance customer satisfaction.
- Stay informed about product knowledge and industry trends to provide effective assistance.
- Engage in continuous training to advance your expertise in HealthTech.
Requirements
- Fluency in Finnish and English, both written and verbal.
- Experience in customer support, particularly within the health technology sector, is a plus.
- Strong interest in health technology and the ability to troubleshoot related technical issues.
- Excellent communication and interpersonal skills.
- Customer-focused mindset with a proactive approach to problem-solving.
- Able to work independently and effectively in a remote environment.
- Basic knowledge of IT systems, health technology products, and software applications is preferable.
- Detail-oriented with the capability to manage multiple requests efficiently.
- Valid EU Passport or ID is necessary for employment eligibility.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )