Patrique Mercier Recruitment is excited to announce an incredible opportunity for a Finnish Speaking Mobile Support Specialist! If you have a strong interest in technology and excellent communication skills in Finnish, we want to hear from you.
In this role, you will provide dedicated support for mobile applications and services to our Finnish-speaking clients. Your main responsibilities will involve troubleshooting technical issues, offering solutions, and ensuring a seamless user experience.
Join our committed team and play a key role in enhancing customer satisfaction in a dynamic and collaborative environment!
Responsibilities
- Deliver exceptional mobile support to Finnish-speaking customers via phone, email, and chat.
- Troubleshoot and resolve technical issues related to mobile applications and devices promptly.
- Maintain accurate documentation of customer interactions and solutions provided.
- Collaborate with cross-functional teams to ensure timely issue resolution.
- Stay informed about the latest trends and technologies in mobile support.
- Engage in continuous training to further enhance your product knowledge and support skills.
Requirements
- Fluency in Finnish and English, both written and spoken.
- Prior experience in customer service or technical support is an advantage but not mandatory.
- A strong enthusiasm for technology, particularly in mobile applications and devices.
- Excellent communication and analytical skills.
- Ability to work independently as well as part of a remote team.
- Basic knowledge of mobile operating systems (iOS, Android) is a plus.
- Detail-oriented with strong multitasking abilities.
- Must hold a valid EU Passport or ID for employment eligibility.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )