Patrique Mercier Recruitment is excited to offer an opportunity for a Finnish Speaking Partner Support Consultant to join our dedicated team! This role is perfect for individuals who are fluent in Finnish and have a strong desire to provide exceptional support to our partners.
As a Partner Support Consultant, you will serve as the main point of contact for our Finnish-speaking partners, assisting them with inquiries and ensuring they have a seamless experience with our products and services. Your excellent communication skills and commitment to partner satisfaction will be essential in building and maintaining positive relationships.
If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply!
Responsibilities
- Deliver outstanding support to Finnish-speaking partners through phone, email, and chat
- Address and resolve inquiries regarding products, services, and operational issues promptly
- Troubleshoot and manage technical queries efficiently
- Maintain thorough documentation of all partner interactions to ensure effective communication
- Collaborate with internal teams to improve service delivery and partner satisfaction
- Engage in ongoing training to stay updated on product knowledge and best practices
- Adhere to company policies while maintaining high service standards
Requirements
- Fluency in Finnish and English, both written and spoken
- Previous experience in customer or partner support is advantageous but not required
- Strong problem-solving skills and a commitment to customer satisfaction
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- Detail-oriented with a strong dedication to delivering excellent service
- Basic technical knowledge or a willingness to learn about our products and services
- Proficient in utilizing customer support software and tools
- Valid European Passport or ID
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus / Holiday Bonuses
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many extras